Assistant Service Manager
Looking to service your vehicle near Victoria TX? Give us a call at: 888-493-1849
For a more convenient checkout and pickup time, our Service Department is open from 7AM - 7PM on Monday through Friday and 7AM - 4PM on Saturday.
When you bring your vehicle to get serviced at Port Lavaca Dodge Chrysler Jeep, you can rest assured that from the moment our service advisor greets you on teh service drive to the minute you pick up your car, you will receive professional, hands-on service from our highly trained staff, led by Jarrod Sheffield, our service manager. Jarrod has always been interested in working with cars-he started with washing cars and 7 years ago was promoted to service manager. Jarrod and the rest of the staff bring upbeat, positive attitudes to work every day, making sure that every customer leaves with a smile on their face.
Our goal is to make sure that every customer is happy, every time. When you bring your Dodge, Chrysler, Jeep, or Ram in, you will be greeted by our service advisor ont eh service drive. We will walk around the car with you, and pop the hood if necessary, to ensure that we know exactly what you want out of our services. After we write up the ticket for your car, you can either take advantage of our shuttle service or our waiting lounge accommodations. We've got a coffee bar, toys for your kids to help them pass the time, and cable television to help you do the same. We will update you on your car throughout the day, through phone, email, or text, making sure you are aware of the progress of your vehicle. As well as providing a full range of services to any of your Dodge, Chrysler, Jeep, or Ram vehicles, we also offer a fleet program and wholesale discounts for your commercial vehicles as well. Our specialized equipment make us able to perform heavy duty services, for large equipment trucks and ambulances, which you cannot find at every dealership.
Only through a dealership will you receive the professional, specialized service we provide at Port Lavaca Dodge Chrysler Jeep. Independent mechanics don't have the same access to the resources that we can provide. Currently on staff we have three ASC Master Certified Technicians, as well as several employees that have been working at our dealership for more than 10 years. Our access to factory support, as well as the great people we have working here, help get every job done, and ensure that you'll leave us with a smile on your face.
Whether it's your first car or your dream car, you want to maek sure that a trustworthy team is helping you keep it running smoothly. "We don't have just one happy customer. We try to do that everyday with everyone that comes in," says Jarrod Sheffield, service manager. "We look forward to seeing our customers every day. And the incredible team atmosphere makes it a joy to come into work."
Service With a Smile
Service Department Hours
- Monday-Friday: 7:30AM - 6:00PM
Saturday: 8:00AM - 1:00PM
- Sunday: Closed